Proper maintenance and servicing of your equipment is vital to the profitability of your business.
From as little as 41p a day you can get fully comprehensive cover on a basic printing scale which includes parts, labour, emergency call outs and a preventative maintenance visit
With competitively priced contracts and flexible payment plans we offer maintenance cover & technical support for any make of weighing or food processing equipment and for any size business. Our wide range of standard maintenance contracts allow you to choose the level of support, response/fix times and hours of cover you need for your business.
Or we can tailor a maintenance package to suit your specific needs and if a contract is not for you and you simply need a one off repair we can offer fixed cost call outs and a free quotation for any parts required.
For more information please call us on 0845 8770259 (Mon - Fri 9am-5pm), or email service@averyberkel.com
When you choose Avery Berkel as your service provider you will have access to over 100 highly trained and accredited field based technicians and a dedicated local service manager who will personally monitor your account. Supported by a National Response Centre to log and manage your calls 24 hours, 365 hours a day. More than 90% of all calls are answered within five seconds by human operators and advanced technical support is readily available.
Detailed management reports, including breakdowns of machines, call-to-fix details and planned maintenance reports will be provided on a regular basis or you can make use of our web hosted document retrieval system which gives you real time visibility of service records including technician job and preventative visit reports. Giving you the information you want when you need it to manage your equipment more efficiently and assess the quality of our service.
Other services we provide to ensure you are getting the best from your investment are;
- Dedicated professional trainers
- In-house training school
- Scale training class room
- Slicer training class room
- Oven training class room
- Data backup service
- Software support services
- Installation services
- Preventative maintenance programmes
- Stamping and verification services
To log an emergency visit please call our National Emergency Visit number on 0845 8770240 (manned 24 hours all year round, except Christmas Day)