2nd April 2015

Weetons of Harrogate

Where: Weetons of Harrogate

Dealer: Weigh Prep Solutions

Connectivity: CSY

Luxury Food Hall, for the ultimate Spa Town experience

Food lovers in Harrogate and across north Yorkshire have long known the Weetons’ secret.   Starting out as a farm shop in 2005, Weetons of Harrogate quickly gained the reputation as the only premium Food Hall to visit in the region, offering customers the chance to shop for the finest fresh locally sourced products in a stylish Victorian setting.

Weetons, in West Park, Harrogate features a delicatessen, butchery,  bakery, and grocers, while offering diners the chance to sample its menu in its restaurant, including bistro style outside seating.  Wheetons launched its online shop in 2013 adding ecommerce to its in-store shopping and dining offering and widening its customer reach.

The Avery Solution at Weetons of Harrogate

As part of Weetons drive to make sure stock control was managed effectively, it installed two new Avery Berkel XM400 scales, chosen specifically for their extensive reporting, labelling and POS capabilities.

Stuart Cove, store manager at Weetons, said the decision to move away from the CAS scales formally used at the site, was driven by the need for greater functionality at point of sale.  Stuart said: “I worked with Avery Berkel scales in a previous role, at another busy farm shop, so when we decided we needed a greater POS function at Weetons, I knew I wanted to choose Avery.”

The scales were installed with the help of Weetons local authorised Avery Berkel dealer, Weigh Prep Solutions, with EPOS vendor CSY providing Weetons with connectivity for its site-wide reporting, all from a single location.

Paul Davidson – Managing Director, Weigh Prep Solutions said:  “the Avery Berkel Xm scale system enabled Stuart and the team at Weetons to gain full price and product control of weighed and non-weighed items sold from their counters.

“Back-office integration also allowed single point sales reporting and inventory management across their full POS solution. Stuart really liked the wipe clean touch-screen and most of all the high quality customer display of the Xm enabling in-store promotions and advertising”

Stuart said installing the Avery Berkel system has drastically improved the day-to-day efficiency of the store, allowing the business to operate more smoothly, with accurate sales and stock data.

Stuart said: “We are really please with this POS and weigh solution from Avery.  The Avery Berkel system very easy to use, staff are now able to find the right labels very quickly, speeding things up at the tills, and making sure stock levels are fully understood.  This makes sure our customers are promptly served and helps us better understand sales demand.

“The training and support we had from Weigh Prep Solutions, to make sure the system was set up correctly, was first class with all staff thoroughly trained and all our questions answered.”

Weetons case study - PDF download